We are committed to protecting your privacy
We collect the minimum amount of information we need about you so that we can provide you with a satisfactory service. This policy gives you an indication of what happens when you visit our website and therefore how we collect your data. When you use our website you are giving us your permission to collect that information.
We may collect any or all of the information that you give us depending on the type of transaction you enter into. This can include your name, address, telephone number, fax number and email address, together with data about your use of the website. We may need other information from time to time to process a request, but we’ll tell you this on the website.
We usually use the information to complete a job or task caused by your visit to the website. All data we collect in the UK is held in accordance with the Data Protection Act. We take all reasonable precautions to prevent unauthorised access to this information. We might ask you to provide additional forms of identity if you want to get information about your account details.
Your internet browser has the facility for storing small files, called “cookies”. These cookies hold information so a website can recognise your account. Our website takes advantage of this so your visits to our website are better. You can stop your computer accepting cookies but it can mean the website doesn’t work as well.
We don’t disclose any personal information obtained about you to any third parties unless we have to. For example to complete a transaction, asking a courier to deliver goods or using third party technicians to complete part of the work. We may use your information to keep in contact with you and tell you about developments in our business. You can remove yourself from any mailing list at anytime. If we ever want to disclose information about you collected on the website to a third party we would only do this if you know and allow it.
Sometimes we may provide general anonymous information to third parties about our website, such as the number of people visiting our website or completing a registration form, but no names or identifying information is provided.
We do not store credit card details, nor do we share customer details with any third parties.
Changes to this policy