Clocktower
Studios are specialists in IVR
audio production for a growing number of corporate
telecoms applications. These
are divided into four main areas.
Directional prompts to assist
a caller to efficiently locate the most relevant department
within a business organisation.
Information Messages to provide
callers with automated information such as opening times,
directions or special events.
Premium Rate Telephone services
such as prize lines where narrative, music and sound effects
are combined to provide information to callers with regards
to prizes they may have won.
Telephone On-Hold Marketing.
This is a new marketing concept which utilises on-hold time
productively. Informative messages mixed with quality music
are automatically played to the caller when they are put on
hold. This highly effective yet low cost marketing method
can be used on any business telephone system. Research has
shown that this system significantly reduces caller abandonment
whilst increasing corporate image and customer awareness of
products and services.







